TERMS AND CONDITIONS OF SALE

  • All prices are quoted F.O.B. our warehouse in Miami, Florida.

  • Minimum Orders:  Shipping orders under $150.00 will incur a 10% handling and packaging charge.  $20.00 minimum on credit card purchases.

  • Payment Terms:  Net 30 days from invoice date on commercial accounts with approved credit.  All others, check, money order, cashier’s check, or any major credit card (Visa, Master Card, American Express, Discover, Dinners, and Card Blanche) with your order.

  • NSF Checks:  There is a minimum $10.00 and a maximum $30.00 charge for insufficient funds checks (NSF).

  • Collections:  All balances over 90 days old will be sent to a collection agency.  A collection charge of 33% (1/3) of your outstanding balance will be charged.  Your credit will be cancelled, and the account will become CASH ON DELIVERY only.

  • C.O.D. shipping:  There is an additional charge of $8.00 per parcel when shipping C.O.D. via parcel services.  Common Carriers charge a percentage of the bill on C.O.D. deliveries.

  • Notice to new Canadian Customers:  Canadian customers need to pay via Cashier’s Check in U.S. funds only.  No credit Cards, or personal checks accepted for new accounts.

  • Finance Charges:  We charge a monthly interest on all overdue amounts of 1.5% per month (18% yearly rate).

  • Tax:  Sales tax will be charged on all Florida orders, unless a current Florida Sales Tax Certificate is on file in our offices.

  • Delivery:  We provide free delivery within Dade County on a minimum order of $250.00.  Any order over $500.00 is shipped prepaid freight within the State of Florida.  Prepaid Freight does not include any additional services such as appointments, re-deliveries, lift-gate or residential area deliveries. All other orders will be sent the cheapest possible way.  Normally, orders of less than 700 Lbs.  will be shipped via UPS.  (Parcel Post if required by customer).  Orders of more than 700 Lbs.  Will be shipped common carrier, freight collect.  Note that effective January 2007, UPS will charge a $20.00 surcharge for Hundredweight deliveries to residential areas.

  • Returns:  There is a 15% re-stocking fee for commercial accounts returns.

  •  Notice:  Our shipping system figures out the exact amount of freight for your entire order.  Rates on our order form are an approximation.  If you have overpaid a credit will be made to your account.

 

Important notice to our customers:

  • Claims for damage in transit:

    We are not responsible for damages after delivery to the carrier.  All claims for shortages or damages must be reported to the carrier immediately and the driver must report on your bill of lading said damage or shortage.  These instructions also apply when common carriers are used to deliver your order.

    When deliveries are made by Parcel companies such as UPS, DHL, or FedEx, or any other parcel service, you have to inspect and refuse delivery of any damaged box.  Any shortage has to be reported to us within five working days to place a trace with the shipping company.  If a shipper can not send us proof of delivery, we will process a claim to them.  Please keep in mind that most times parcel companies will not deliver every package the same day.

  • Limits of warranty:

    OFE International, Inc. gives no warranties express or implied, including the warranties of merchantability and fitness for a particular purpose, as to any item it sells, except as otherwise expressly given by the manufacturer of a particular item.

    Purchaser agrees that the limit of liability of OFE for all claims for loss or damage due to any cause shall not exceed the invoice price of the goods sold.  In no case shall OFE be liable for loss or damage to any kind of plants or trees or for any other consequential or incidental damage.
     

  • Price and delivery:
    All orders are acknowledge at current pricing.  We will bill at price in effect at time of shipping.  We are not responsible for typos or mistakes found in this price list.
     

  • Note:
    Please note that we fill containers of orchid potting media.  If the boxes do not appear full when opened, it is due to settling during shipping and handling.